shipping

jump to: united states | canada | france | germany | united kingdom | australia & new zealand | country not listed

how much does shipping cost?

united states FREE shipping on all contiguous U.S. retail orders! AK, HI, PR & VI residents must pay $9.95 for USPS shipping.

please note: our sheepy™ wool-filled beds & mats are bulky items and require a shipping surcharge per sheepy™ item to AK, HI, PR & VI. please use the "estimate shipping and tax" section of the shopping cart for more details.

how fast is rush shipping?

our free shipping is already fast, but rush shipping will arrive in 3 business days or less. and it guarantees orders placed before 1:00 pm PT, monday through friday, will ship same day. excluding the following holidays:

 

 

where do you ship from?

we ship out of our oakland, CA warehouse monday through friday. orders are typically shipped within 24 hours of being placed. orders with personalization can take an extra 1-2 days to ship.

if you have not received a shipping notification email, please check your spam or junk folder. sometimes these emails can accidentally be routed there.

how are orders shipped?

ground shipments are via fedex ground/home delivery and usps — we choose the best service based on your ship-to address. 2-day air and overnight shipments are sent via fedex express.

 

do you ship internationally?

canada canada
you can order directly from our website and we're excited to offer you two great flat-rate options to all of canada.

special low cost shipping — $9.95 USD


choose this option to get the lowest possible shipping cost to Canada.

fedex express shipping — $25 USD


choose this option for guaranteed, fast FedEx delivery with full tracking to your door.

please note: our sheepy™ wool-filled beds & mats are bulky items and require a shipping surcharge of $50 per sheepy™ item.

 

 

france germany france & germany
you can order directly from our website and we're excited to offer you two great flat-rate options to both france and germany.

special low cost shipping — $12.95 USD


choose this option to get the lowest possible shipping cost.

fedex express shipping — $25 USD


choose this option for guaranteed, fast FedEx delivery with full tracking to your door.

please note: our sheepy™ wool-filled beds & mats are bulky items and require a shipping surcharge of $50 per sheepy™ item.

 

 

UK united kingdom
you can order directly from our website and we're excited to offer you two great flat-rate options to all of the united kingdom.

special low cost shipping — $12.95 USD


choose this option to get the lowest possible shipping cost.

fedex express shipping — $25 USD


choose this option for guaranteed, fast FedEx delivery with full tracking to your door.

you can also check furzu http://www.furzu.co.uk/molly-mutt for local availability.

please note: our sheepy™ wool-filled beds & mats are bulky items and require a shipping surcharge of $50 per sheepy™ item.

 

 

australia new zealand australia & new zealand
we have a great distributor in australia that you can order from directly: http://www.mollymutt.com.au/

we also have quite a few independent pet stores carrying molly mutt in australia. we'd love for you to support them! http://www.mollymutt.com.au/pages/stockists

 

please note: Import fees, duties, VAT and customs fees may be required in your country. These fees are not included in our shipping cost and are the sole responsibility of the customer.

 

 

country not listed
we'd be happy to get you a shipping quote if you send an email to [email protected] with the following information:

  1. all the items — and their sizes — you're interested in
  2. your postal code
  3. your paypal email address (we'll use this to request the funds after you approve an order)