Frequently Asked Questions


product sizes

What are your dog bed & related products sizes?
size D W H weight
petite 20" 20" 4" under 15 lbs
small 22" 27" 5" 15-30 lbs
med/large 27" 36" 5" 30-70 lbs
huge 36" 45" 5" 70-120+ lbs
20" round   20" 4" under 15 lbs
36" round   36" 5" 40-70 lbs
42" round   42" 5" 60-90 lbs
What are your add-on bolster sizes?
size D W H weight
small 22" 5" 5" 15-30 lbs
med/large 27" 5" 5" 30-70 lbs
huge 36" 5" 5" 70-120+ lbs
What are your crate cover sizes?
size L W H
24 inches 24" 18" 21"
30 x 19 inches 30" 19" 21"
30 x 21 inches 30" 21" 24"
36 x 23 inches 36" 23" 25"
36 x 24 inches 36" 24" 27"
42 inches 42" 28" 31"
48 inches 48" 30" 33"
54 inches 54" 37" 45"
What are your crate pad & related products sizes?
crate size D W
(crate length)
24 inches 18" 24" 2.5"
30 inches* 21" 30" 2.5"
36 inches* 24" 36" 2.5"
42 inches 28" 42" 2.5"
48 inches 30" 48" 2.5"
54 inches 37" 54" 2.5"
* fits both crate sizes of this length
What are your crate bumper sizes?

measure your crate's length and match it to the corresponding bumper size.

bumper height by size
24" crate 30" crate 36" crate 42" crate 48" crate 54" crate
10" 11" 12" 13" 13" 19"
bumper size fits these crate sizes
size L W H
24 inch crate 24" 18" 21"
30 inch crate 30" 19" 21"
30" 21" 24"
36 inch crate 36" 23" 25"
36" 24" 27"
42 inch crate 42" 28" 31"
48 inch crate 48" 30" 33"
54 inch crate 54" 37" 45"
What are your couch cover sizes?
section 2-seater 3-seater 3-seater XL
seat width 55" 70" 84"
cover length 78" 78" 78"
arm width 22" 22" 22"
arm length 32" 32" 32"
seat crease back 42" 42" 42"
seat crease forward 36" 36" 36"
What are your pet blanket sizes?

small: 48" x 56"

large: 52" x 72"

What are your dog collar sizes?

small: 10 - 14"

medium: 12 - 18"

large: 15 - 24"

extra large: 17 - 28"

Do you offer custom sizes?

We have a full custom shop and are pleased to quote any project you'd like done using the beautiful molly mutt fabrics. Need to cover a dog bed or crate that doesn’t match our sizes? Or maybe you have a more elaborate project?

We've made couch seat covers, curtains, bird cage covers, mini-fridge covers, RV cushions and more. All of our custom work is done right here in our Oakland, California warehouse.

If you need a custom size or product, please complete our custom work form and we'll get back to you with a quote.


Climate Neutral Certified

Climate Neutral is a 501(c)3 nonprofit that leads a global movement of individuals and companies to eliminate carbon emissions. Our label, Climate Neutral Certified, is a trusted, independent standard for climate neutrality. It empowers consumers to find brands that are leading on immediate climate action. All companies that get certified must reduce and compensate for all of their emissions from making and delivering products and services. Climate Neutral works with over 400 companies and their label can be found on millions of products worldwide.

Mission: Eliminate greenhouse gas emissions by creating the world's most recognized and trusted climate label, paired with accessible, action-focused tools and resources.

Label: The Climate Neutral Certified label is earned by brands that demonstrate they have invested to avoid, remove, and reduce all of the carbon emissions from making and delivering their products and services.

read more about our certification

OEKO-TEX® Standard 100

The OEKO-TEX® STANDARD 100 badge certifies that this product's fabric has been tested for harmful substances and it has been found to be harmless for human (and pet) health.

View our certificate

GOTS Certified Organic

Certified by GOTS-20200669

The Global Organic Textile Standard (GOTS) is recognized as the world's leading processing standard for textiles made from organic fibers. A product can only be GOTS certified when the entire production chain — from harvesting of the raw materials to labelling the finished product — meets the requirements.

product info & care instructions

What are my item's cleaning instructions?

Crate covers, car seat covers, couch covers & pillow packs:

  1. Wash in cold water with a mild detergent
  2. Remove items from washer immediately
  3. Hang the item or lay flat to dry

Avoid shrinking
Don’t leave items to sit in the washer (or soak) for an extended period of time. This can cause cotton—even preshrunk—to shrink.

Avoid fading/discoloration
Please read our list of detergent ingredients to avoid, as they can cause premature fading and discoloring.

Dog bed covers, crate pad covers, pet blankets, stuff sacks:

  1. Wash in cold water with a mild detergent
  2. Don’t let items soak for a long period after the wash
  3. Tumble dry on the low or warm heat setting

Avoid shrinking
Don’t leave items to sit in the washer (or soak) for an extended period of time. This can cause cotton—even preshrunk—to shrink.

Avoid fading/discoloration
Please read our list of detergent ingredients to avoid, as they can cause premature fading and discoloring.

Armor liners:

  1. Wipe with a damp cloth & gentle soap
  2. If further cleaning is needed, wash in cold water
  3. Hang the item to dry

Avoid shrinking
Don’t leave items to sit in the washer (or soak) for an extended period of time. This can cause cotton—even preshrunk—to shrink.

Avoid fading/discoloration
Please read our list of detergent ingredients to avoid, as they can cause premature fading and discoloring.

How do I clean my wool insert?
  1. Spot clean by hand with a mild detergent or woolite
  2. Lather for about 20 seconds, then rinse the area with clean water
  3. Gently squeeze out excess water and lay in the sun to dry

Refresh your wool
Lay the wool-filled encasement in the sun for 2-3 hours every month or so to freshen and cleanse the wool fibers.

No washer or dryer!
The agitation during the wash, and the heat from the dryer, will ruin the structure of the wool fibers and its natural lanolin.

How do I re-fluff my wool insert?

Over time the wool inside the insert can compress and possibly shift around. To re-fluff the insert, follow these simple instructions:

  1. Remove the cover from the insert
  2. Grab the wool — through the top & bottom of the encasement — and pull it apart
  3. Repeat this over the entire insert until fully re-fluffed

If your insert still feels a bit flat, contact us about some extra wool.

How do I avoid fading or discoloring?

Please avoid using detergents with the following, as these ingredients can cause premature fading:

Bleach or bleach additives and optical brighteners, which are showing up in more and more detergents these days. There is some debate about the environmental and health effects of optical brighteners, but they can cause colors to fade or discolor. Look for any of these names on your detergent bottle:

  • optical brightening agents (obas)
  • optical whiteners
  • fluorescent brightening agents
  • fluorescent brighteners
  • fluorescent optical brighteners
  • fluorescent whitening agents (fwas)
  • fluorescent white dyes
  • organic fluorescent dyes
Are molly mutt products chew-proof?

It's a dog eat bed world out there!

molly mutt customers have sharp teeth & claws — no, not you!

We know our products have to be durable. So, we specify the density of the weave in our material so that it's woven tightly to guard against snags and tearing.

But we also know there's no such thing as "chewproof" when a determined dog is involved!

So we've designed a repair program to fix all sorts of tears, rips, and other damage.

Are molly mutt products waterproof?

No, but we do offer water-resistant liners for both our dog beds and crate pads.

Our liners are designed to fit inside over the mattress and under the cover — protecting the insides from the elements.

Where are your products made?

The quick answer is the United States, China, and India.

The longer, more nuanced, answer starts back in 2008 when molly mutt was founded. Upon launching our business we were disappointed to learn that it is impossible to manufacture high quality 100% cotton canvas textiles, in our own designs, anywhere in the United States. That is simply the reality of the textile printing industry — it has all moved overseas.

We buy and make all we can here in the Unites States, including: our 100% wool-filled inserts, crate bumpers, "fresh" dog bed deodorizer, and our collars and leads. We do all of the hand-filling and finishing of our wool inserts, as well as the custom sewing projects and all embroidery, ourselves in our Oakland, CA warehouse.

Our textile products are manufactured in two factories, one each in China and India. We have worked with these factories for a combined 10 years and we consider them more as friends than just business partners.

Both factories are outstanding manufacturing partners for us. They make every product exactly to the standards that we require. However we don't simply take their word for it, we inspect every shipment ourselves before it leaves our factory.

In addition, we also independently inspect the factory once a year with a reputable and internationally-recognized 3rd party inspection company to ensure they adhere to our Supplier Code of Ethics for social, environmental, labor, and ethical standards.

And finally, our products are also submitted for 3rd party, independent laboratory analysis on a regular basis to confirm that the finished products exactly meet our specifications. Not a single molly mutt product is made anywhere other than at our factories, under our specifications, with our inspection.

Want it made in the USA? Complete our custom work form and we'll get back to you with a quote for the work!

How accurate are your product images?

We do our very best to represent the color of our prints as accurately as possible on our website.

However, please be aware that factors such as varying screen calibrations and the lighting in which you view your items can affect the way a pattern looks. It is also possible that prints from different dye lots may vary slightly in tone and hue.

What material do you use for your covers?

The cotton used in all of our products is thick, yet soft to the touch, 100% cotton canvas. We even go so far as to specify the density of the weave so it is durable and will stand up to years of normal dog use.

This material is featured in our dog bed covers, crate pad covers, dog crate covers, dog car seat covers, dog blankets and pillow packs.

Why do you use wool for your insert stuffing?

For those customers that don’t have enough old pillows, blankets, etc. around their home to stuff a new dog bed, we offer sustainably sourced wool-filled dog bed inserts.

We worked for over two years to find the best possible farm to partner with and we're happy to say they are based in our home state of California!

All of our wool-filled inserts are handmade in our Oakland warehouse and each one is stuffed and weighed to meet our high standards for your dog's comfort.

Our wool...

  • is 100% all natural
  • stays cool in the summer & warm in the winter
  • will last for a lifetime
  • is anti-microbial & chemical free
  • is responsibly sourced in california

When you combine our 100% cotton canvas dog bed covers with our wool-filled inserts you get the perfect year-round dog bed!


How do I roll up my crate cover?
How do I install my couch cover?

note: if you want to have a couch cover that stays in place during use, you can also add our adjustable straps for an even more secure fit.

How do I assemble my dog bed frame?

shipping information

Where is my order?

Once a shipping label has been printed you will receive an email with your tracking information. It can take up to 24 hours for the tracking link to show up-to-date information.

If the tracking shows your order was delivered, but you didn't receive it, see below.

We know that you know this, but be sure to check the surroundings at your place of delivery as some carriers will hide the package to keep it from being stolen. Please also check with your neighbors or other household members to confirm someone else didn't pick up the package for you.

It is, unfortunately, common to see packages marked as delivered by the carrier prematurely — with them actually arriving 2-3 days later.

If you are still unable to locate your package after considering the above, please contact us with as many details as possible about your situation. There will be instances where a police report or a claim with the carrier will need to be filed before we can proceed with reshipping your order.

Where do you ship from?

We ship out of our Oakland, CA warehouse Monday through Friday. Orders are typically shipped within 24 hours of being placed. Orders with personalization can take an extra 1-2 days to ship.

If you have not received a shipping notification email, please check your spam or junk folder. Sometimes these emails can accidentally be routed there.

How are orders shipped?

Ground shipments are via Fedex Ground/Home Delivery and USPS — we choose the best service based on your ship-to address. 2-day air and overnight shipments are sent via Fedex Express.

Please see specifics for international shipping details below.

How much does shipping cost in the U.S.?

We are pleased to offer free shipping on all contiguous U.S. retail orders!

Residents of AK, HI, PR, VI, and other US territories must pay for USPS shipping, starting at $9.95.

Please note: our sheepy™ wool-filled beds & crate pads are bulky items and require a shipping surcharge, per item, to PO Boxes and the states/territories mentioned above. Please use the "shipping" section of the shopping cart for more details.

How fast do you ship for U.S. orders?

We do our very best to ship orders within 1 business day of the order date, although they can take 1-2 days longer depending on volume.

The following holidays might add extra shipping days:

  • January 1 — New Year's Day
  • January 15 — Martin Luther King, jr.
  • February 19 — President's Day
  • May 28 — Memorial Day
  • July 4 — Independence Day
  • September 3 — Labor Day
  • October 8 — Columbus Day
  • November 12 — Veterans Day
  • November 22 — Thanksgiving Day
  • December 25 — Christmas Day
What are your overnight shipping restrictions for the U.S.?

We will rush to ship an overnight order same day, but we can't guarantee same-day shipping for orders placed after 1:00 pm Pacific Time.

Please note: orders placed Monday through Thursday will be delivered the next day. Orders placed on Friday will be delivered on Monday; Saturday and Sunday orders on Tuesday.

What are your international shipping details for Canada?

We are excited to offer international ground shipping (via Fedex) to all of Canada with duties & taxes included in the shipping price!

This shipping service will provide a faster, more seamless shipping experience to our Canadian customers.

Rates start at $12 and include:

  • delivery by Fedex in 7-10* business days to most locations in Canada
  • full tracking all the way to your delivery address
  • duty & taxes are collected at checkout so there will be no delay in delivering your package

*Northern Canada provinces can take up to 10-14 days and are subject to Fedex's Northern Canada Surcharge: an additional charge applies for packages destined to the Yukon, Northwest Territories, Nunavut and Labrador. This surcharge applies to postal codes including, but not limited to, A0K, A0P-A0R, A2V and X0A-Y9Z.

What are your international shipping details for Australia & New Zealand?
  • delivery by Fedex in 7-10* business days to most locations
  • full tracking all the way to your delivery address
  • duty & taxes are not collected at checkout based on Australian/New Zealand import laws

*Outlying areas can take up to 14-21 days

What are your international shipping details for the UK & Europe?
  • delivery by Fedex in 7-10 business days to most locations
  • full tracking all the way to your delivery address
  • duty & taxes are not collected at checkout

returns & exchanges

What if my order contains a defective product?

If you receive your molly mutt products and find that they are in some way defective please contact us right away! We want to make sure that all molly mutt products meet our standards for durability and quality.

How do I return/exchange part or all of my order?

Please refer to our returns page for this information.

other questions

What if a pattern is sold out in the size I need?

Occasionally we sell out of sizes. If a size is missing from your favorite pattern that means we cannot currently ship the item.

Feel free to contact us as there may be 1-2 items that are not listed on our website.

What makes a good dog bed?

what makes a good dog bed?

The simple answer is that a good dog bed is one that your dog loves.

But you should always look for a dog bed that uses the highest quality materials and no harmful chemicals. We think a sustainable dog bed is the best... for you, your dog and the planet.

What is upcycling?

what is upcycling?

Upcycling is a concept separate from recycling. Recycling is a process that returns materials to a previous state. Whereas, upcycling is reusing discarded objects or materials in such a way to creation a product of a higher quality or value that the original.

Not crafty? Upycling doesn't have to be pinterest-worthy!

  • your grandma was upcycling when she turn old feed sacks into a new dress during the depression
  • your dad upcycled when he made planters out of old coffee cans in the 70's
  • you upcycle every time you clean and remove the label from a mason jar to use for food storage

Projects can be practical or highly artistic. But no matter how you do it, upcycling is an incredibly valuable practice for us all to incorporate into our lives.

Why do you make dog bed covers?

why dog bed covers?

We sell individual dog bed covers because we want to give old pillows, blankets, or your exising dog bed insert a new life as a brand new dog bed. Replacement covers are economical and they help to keep textiles out of the landfill.

This idea is what launched our company &mdash ;way back in 2009 — with the molly mutt bed. iI you're into history, read the quick history of molly mutt.

Why should I use sustainable products?

why should i use sustainable dog products?

We started molly mutt to build sustainable dog beds that hold up to a lifetime of washing, wagging, and wear.

As we've grown, sustainability has become a core value. As such, we make eco-consciousness part of our design process from component materials through to the finished product.

We want to ensure each one of our dog products is better for people, pups, and the planet.

How do you choose your print names?

Our prints are named for songs we love. Have a listen!